Frequently Asked Questions
Everything you need to know about shopping with Z SUPPLY.
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of the delivery date.
How should I care for my Z SUPPLY essentials?
To maintain the softness and fit of our signature fabrics, we recommend machine washing cold on a gentle cycle and laying flat to dry.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select international territories. Shipping rates and duties are calculated at checkout.
Can I exchange an item for a different size?
Yes, we offer easy exchanges through our online returns portal. Simply select the new size you need and follow the shipping instructions.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment payments via Afterpay.